Roofing services, explained by job — not by sales package.

Full roof replacement

Best when the roof is past its service life, damage is widespread, or repeated repairs no longer hold. A complete written scope should list: tear-off and disposal, decking inspection and the per-sheet price for any replacement decking, underlayment type, ice-and-water shield locations, flashing replacement (not just reuse), ventilation changes, shingle or metal product name and warranty tier, permit, and cleanup including magnetic nail sweep.

Materials in Amarillo: architectural asphalt shingles are the common default; Class 4 impact-resistant shingles (UL 2218 Class 4, tested against 2-inch hail) are the Panhandle upgrade most worth pricing, and some insurers offer premium discounts for them. Standing-seam metal is the longest-lived option but roughly doubles the shingle price. Tile and slate look good on some homes but face freeze-thaw and hail risks that need honest discussion, not a brochure.

Roof repair

Best for a single, identifiable failure on an otherwise sound roof. Common Amarillo repairs: replacing wind-lifted or creased shingles, resealing or replacing vent boots and pipe flashings, re-flashing a chimney or wall intersection, repairing a valley, and fixing canale/parapet leaks on flat or pueblo-style sections. Ask the contractor to photograph the failure and the fix, and to say in writing whether the repair is expected to last or is a holding measure until replacement.

The 40% rule of thumb: if a repair costs more than about 40% of a replacement and the roof is already old or has multiple failing components, price the replacement alongside the repair before deciding.

Hail-damage inspection and insurance help

A storm inspection should document test squares (a marked area where hits are counted), soft-metal damage, and dated photos — the same evidence an adjuster checks. A contractor may help you file and may meet the adjuster on the roof. What a contractor must not do is promise a claim outcome, inflate damage, or ask you to sign away your claim. If damage will not clear your deductible, an honest contractor says so before a claim is filed, because a filed claim still counts in your history even if it pays nothing.

Metal roofing and flat / low-slope roofs

Metal suits homeowners planning to stay long-term and wanting to break the hail-replacement cycle, but detailing at valleys, penetrations, and edges is where metal jobs succeed or fail — ask how those details are flashed and what gauge and coating are specified. Flat and low-slope roofs use different systems — TPO, modified bitumen, or coatings — and ponding water, seam condition, and drainage matter more than shingle colour ever will. Get the system name, not just 'flat roof repair,' in writing.

Maintenance and inspections

An annual or post-storm inspection should cover: shingle condition and granule loss, flashing at every penetration, sealant condition, gutter and drainage flow, attic ventilation, and signs of leaks in the attic (staining, damp insulation). Clearing debris from valleys and gutters is cheap prevention in a climate where a blocked valley becomes a leak during the next heavy downpour.